Telesales Agent – Paid Training

Acerca de la Empresa

Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability, and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Join Wipro and embark on a rewarding career journey with a company that values innovation, diversity, and continuous learning.

Descripción del Trabajo

Wipro is seeking highly motivated individuals to join our dynamic team as a Telesales Agent. This is an excellent entry-level opportunity for those looking to kickstart their career in sales and customer engagement, with the added benefit of comprehensive paid training. As a Telesales Agent, you will be responsible for reaching out to potential customers, presenting our services, and closing sales over the phone. We are looking for individuals with strong communication skills, a positive attitude, and a desire to learn and grow within a fast-paced environment. No prior experience is required; we will provide all the necessary training and support for your success.

Responsabilidades Clave

• Conduct outbound calls to prospective clients to introduce and promote Wipro's services.
• Clearly articulate product/service features and benefits to potential customers.
• Understand customer needs and identify suitable solutions.
• Achieve daily and monthly sales targets.
• Maintain accurate records of all customer interactions and sales activities in the CRM system.
• Follow up on leads and nurture relationships to convert prospects into customers.
• Handle customer inquiries and objections professionally and effectively.
• Collaborate with the sales team to improve strategies and achieve overall team goals.
• Participate actively in all provided paid training sessions to enhance product knowledge and sales techniques.

Habilidades Requeridas

• Excellent verbal communication skills in English and a regional language (e.g., Hindi, Kannada).
• Strong interpersonal skills and a friendly, persuasive demeanor.
• Ability to learn quickly and adapt to new product information.
• Basic computer proficiency (MS Office, internet browsing).
• High school diploma or equivalent.
• Goal-oriented with a strong desire to succeed in a sales environment.

Cualificaciones Preferidas

• Previous experience in customer service, retail, or a call center environment is a plus but not mandatory.
• A bachelor's degree in any discipline.
• Familiarity with CRM software.
• Ability to work effectively in a team-oriented setting.

Ventajas y Beneficios

• Competitive annual salary with performance incentives.
• Comprehensive paid training program.
• Health and wellness benefits.
• Opportunity for career growth and advancement within a global company.
• Supportive and collaborative work environment.
• Employee assistance programs.
• Provident Fund and Gratuity as per Indian regulations.

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