Telesales Agent – Paid Training

Acerca de la Empresa

Telefónica is one of the largest telecommunications companies in the world, operating in Europe and Latin America. We are committed to connecting people and improving lives through innovative digital services. With a strong presence in Spain, Telefónica prides itself on fostering a dynamic work environment, offering extensive training and career development opportunities to its employees.

Descripción del Trabajo

Are you a motivated individual looking to kickstart a career in sales? Telefónica is seeking enthusiastic Telesales Agents to join our growing team in Mahon. This is an excellent entry-level opportunity that comes with comprehensive paid training, equipping you with all the skills and knowledge needed to succeed. You will be responsible for engaging with potential customers, understanding their needs, and effectively promoting our range of telecommunication products and services. If you have a passion for communication and a drive to achieve targets, we want to hear from you!

Responsabilidades Clave

• Participate actively in all paid training sessions to develop product knowledge and sales techniques.
• Conduct outbound calls to prospective customers to present Telefónica's services and products.
• Identify customer needs and recommend appropriate solutions, ensuring high customer satisfaction.
• Achieve and exceed daily, weekly, and monthly sales targets.
• Maintain accurate records of all customer interactions and sales activities in our CRM system.
• Collaborate with team members and sales managers to refine strategies and improve performance.
• Stay informed about new products, services, and promotions.
• Handle customer inquiries and objections professionally and courteously.

Habilidades Requeridas

• Excellent verbal communication skills in Spanish.
• Strong listening skills and ability to understand customer needs.
• Goal-oriented with a strong desire to succeed in a sales environment.
• Ability to work effectively in a fast-paced, target-driven setting.
• Basic computer proficiency and ability to learn new software.
• Positive attitude and a resilient approach to challenges.
• Willingness to learn and adapt to new sales methodologies.

Cualificaciones Preferidas

• Previous experience in a customer service or sales role (even non-telephonic).
• Familiarity with telecommunication products and services.
• Proficiency in additional languages relevant to the local market (e.g., Catalan).
• High school diploma or equivalent.

Ventajas y Beneficios

• Competitive base salary with attractive commission structure.
• Comprehensive paid training program.
• Opportunities for career advancement within a global company.
• Employee discounts on Telefónica products and services.
• Health and wellness programs.
• Dynamic and supportive team environment.
• Regular performance incentives and recognition.

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